Cancellation and refund policy

Cancelling

• You can cancel a Pro or Plus subscription at any time from the Plan page in your account.
• After you cancel, you keep your plan until the end of the month you have paid for. You are not charged again, and your account then moves to the Free plan.
• Your documents remain available for the storage period of the plan you are on.

Refunds

Because each month's pages are available as soon as you pay, we do not refund partial months or unused pages. We do refund in full when:

• you were charged more than once for the same month;
• you were charged after you had cancelled;
• the service was unavailable for more than 72 hours in total during a paid month.

To request a refund, email jutsuuclients@gmail.com within 7 days of the charge with your account email and Razorpay payment ID. Approved refunds are made to the original payment method within 5–7 working days; your bank may take a few more days to show it.

Free plan

The Free plan costs nothing and needs no payment details.